Orders & Discount Code

How can I pay?

We offer a wide range of payment options:

  • Credit/Debit Card- Visa, Mastercard, American Express and Maestro
  • Shop Pay
  • Apple Pay 
  • Google Pay
  • Amazon Pay

If you have an issue with your payment please fill out the Contact Us form with

  1. A screenshot of the problem if possible
  2. The device and browser used
  3. The payment method tried

 

Where can I enter a discount code?

On a desktop the discount code box will show at checkout on the right hand side. If you are using a tablet or phone please click "Show order summary" at the top of the screen on the checkout page to display the discount code box.

 

 

 

 

 

 

 

 

 

 

I haven't received my confirmation email, what should I do?

Please check your spam/junk inbox. If you have paid via PayPal the confirmation email will be sent to your nominated PayPal email address. If you still cannot find the email please fill out the Contact Us form. Our customer service team will get back to you ASAP. 

 

Can I cancel or edit an order once placed?

Unfortunately we can not edit orders once placed. Orders can be cancelled up to 1 hour after placing the order by filling out the Contact Us form. 

  

How long will my order take to arrive?

Within the UK: If you have selected free Standard shipping it will take 3-7 business days from the despatch confirmation email. If you have selected Express shipping it will take 1-2 business days to arrive from the despatch confirmation email. See the Shipping and Returns page for full details.

Europe: The transit time is between 2-4 days from the despatch confirmation email.  

What should I do if my Just bottle hasn't arrived?

Please check with a neighbour or a safe place for your order or a missed delivery slip. If after 7 business days your order has not arrived please us the Contact Us form.  

Can I buy Just bottles for wholesale?

Yes, you can contact us about purchasing Just bottles for wholesale. Please see the wholesale page.